• We only refill medications prescribed by Southwest Cardiology physicians. Please contact the prescribing physician for your other medications.
  
  
• Prescriptions will be refilled during regular office hours Monday through Friday only.
  
  
• Under normal circumstances prescription renewals should be obtained during regularly scheduled visits with your physician. This allows you to update the physician and to plan any necessary change in your medication or to schedule any testing that may need to be done. We understand, however, that sometimes this is not possible.
  
  
• Please provide/verify the name, phone and fax number of your pharmacy at each visit.
  
  
• Please bring all of your prescription bottles with you so we can correctly update your medication list. Please include those medications prescribed by other physicians.
  
  
• Prescriptions and/or sample requests will not be filled for “walk-in” patients. Good medical care standards require that we review your medical record before renewing an expired prescription. This cannot be accomplished readily on a walk-in basis, since our doctors & staff are busy seeing patients with scheduled appointments or with collateral duties.
  
  
• To request samples, please call the office and leave a message on the prescription refill line a minimum of 3 days in advance. You will be notified when they are ready for pickup.
  
  
• To request a refill please call your pharmacist. If you already have refills authorized, the pharmacist will be able to fill your prescription quickly. If you do not have refills, the pharmacist will notify our office. It may take three (3) working days to complete the authorization for your prescription and inform the pharmacy. Please do not call the office for verification of completion; check with your pharmacist. PLEASE PLAN AHEAD.
  
  
• Mail order prescriptions may need two (2) weeks to complete. The mail order prescription must be mailed by you and cannot be called in to the pharmacy. PLEASE PLAN AHEAD.